IT-Functional Administrator!

IT-Functional Administrator

Rebel Status, in partnership with JOI Gaming is looking for a fulltime IT-Functional Administrator to provide functional and technical support to the user organisation for ICT-related problems in the functional or technical area. You will be responsible for organisation’s ICT-related requirements, processes and implementations whilst acting as a first line contact in case of technical problems and coordinating in finding the solution.

Your first 90 days:

• You will review our current ICT set up
• You will begin setting up our ICT roadmap
• You will look at synthesising quick win for the business to leverage
• You will speak to all stakeholders to understand their needs and requirements
• You will conduct investigations of ICT assets and systems across multiple functions of the organisation

What you will do afterwards:

• You will be responsible for the management of computer equipment, cabling, and spare parts.
• You will take care of the installation of internal ICT equipment, software and network components including access management.
• You will provide functional and technical support to the user organisation for ICT-related problems
• You will translate business requirements into functional designs
• You will conduct developments in applications, either by directing third parties or by own configuration.
• You will use different tools like, Atlassian, Zendesk, MS Dynamics focussed on automation and product integration.
• You will develop a test, learn & improve environment across the Business.
• You will support in case of ICT problems on indication of the internal or external ICT service provider
• You will monitor and report on the quality of ICT products and equipment delivered by suppliers.
• You will be responsible for the Incidents and Change Management documentation.

Who are we looking for?

• You have experience in using and setting up Microsoft Dynamics & Azure
• You have experience with Atlassian (Specifically JIRA), previous coding experience is a pre.
• You have experience with experience with Microsoft Teams & Ecosystem (Example: Power Automate, MS Teams Integrations, MS Teams Setup)
• You have an automation mindset and up to date with Business Automation Trends
• You can create possibilities out of ‘limited’ resources
• You enjoy understanding how internal tools can work together
• You are a structured, analytical, and self-managing individual with effective communication skills.
• You are process oriented with ITIL / ASL knowledge
• Eagerness on walking the extra mile in search of insights and recommendations
• You can work in a fast-paced environment, flexible and at ease with managing changing priorities

We offer you:

• A Fulltime contract based on 40 hours per week
• Hybrid working environment
• An Indefinite contract after six months of probation time
• A Salary based on your experience and education
• A 5% pension provision on top of your gross salary
• A €1,000 benefit package
• Friday afternoon drinks at our office in Sliema, Malta, with the whole team

For a confidential chat, please contact dean@rebel-status.com